Terms & Conditions

Updated: 27 October 2026

Seller

The seller's legal name and contact information are shown above and on our Contact page.

Products and prices

This shop lists empty vials, closures and accessories. Check the size, material, pack quantity and compatibility before ordering. Prices are in GBP. Delivery charges and any applicable discounts are shown in the order summary before payment. The displayed order total is the amount submitted for payment.

Orders and card payments

Card details are entered on the hosted payment page and are not stored on this website. Payment is confirmed separately after receipt is verified.

Saving an order or returning from a payment page does not confirm payment. If payment fails or is cancelled, the order stays unpaid. Contact us if a payment appears on your card but the order is not confirmed.

Delivery

Available destinations and delivery charges are shown at checkout. See our Shipping page. Do not assume a delivery date that has not been confirmed.

Cancellations, returns and refunds

Read our Returns & Refunds policy. Nothing in these terms removes applicable statutory consumer rights.

Product handling

Follow the product specifications and packaging instructions. Empty containers do not establish the suitability of their contents or any particular use. Sterile or sealed condition is stated only for a supported listing and applies to intact packaging.

Privacy and enquiries

Read our Privacy Policy. For an order question or complaint, use the Contact page.